AgeWise Colorado, Inc., Code of Conduct
- Avoid misleading Users of our Website by creating any false impression regarding the sponsorship, endorsement, popularity, trustworthiness, or quality of the Participating Provider’s goods and/or services or the size of the Participating Provider’s business through the use or misuse of logos, trademarks, pictures, testimonials, or other means.
- Honestly represent the Participating Provider’s products and/or services, including clearly and adequately disclosing all material terms.
- Make known all material facts in both written and verbal representations, remembering that misrepresentation may result not only from direct statements but by omitting or obscuring relevant facts.
- Ensure that any written materials are readily available, clear, accurate and complete.
- Openly identify the nature, location, and ownership of the Participating Provider (if any), and clearly disclose all policies, guarantees and procedures that bear on a User’s decision to buy any of the Participating Provider’s goods and/or services.
- Clearly disclose to Users:
- direct and effective means to contact the Participating Provider;
- the terms of any written contracts;
- any guarantees or warranties accompanying any of the Participating Provider’s products and/or services;
- any restrictions or limitations imposed (e.g., limited supply, maximum number available per User, etc.);
- the Participating Provider’s return/refund policy;
- any recurring commitment into which the User may be entering, including information on how future billing will occur;
- the total cost of the transaction, including tax, shipping and handling, and other related charges;
- When selling products or providing services on websites or via other electronic means:
- any required product labeling information;
- the nature and terms of shipping, including any known delays or shortages of stock;
- an opportunity to review and confirm each transaction before the sale is completed; and
- a receipt summarizing the transaction after the purchase;
- Use its best efforts to comply with industry standards for the protection and proper disposal of all sensitive data, both online and offline, while honoring customer preferences;
- Respect User preferences regarding contact by telephone, fax and e-mail, and agree to remedy the underlying cause of any failure to do so;
- Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of consumers regarding the use of their information;
- Disclose on the Participating Provider’s website the following: what information the Participating Provider collects; with whom it is shared; how it can be corrected; how it is secured; how policy changes will be communicated; and how to address concerns over misuse of personal data;
- Approach all business dealings, marketplace transactions, and commitments with integrity and avoid involvement, directly or through any of its officers or directors, in activities that reflect unfavorably on or otherwise adversely affect the public image of the Corporation;
- Abide by all written agreements and verbal representations;
- Fulfill contracts signed and agreements reached;
- Honor representations by correcting mistakes as quickly as possible;
- Address marketplace disputes quickly, professionally, and in good faith;
- Promptly respond to complaints from Users;
- Resolve complaints directly and notify the Corporation of such resolution;
- Make a good faith effort to resolve disputes;
- Comply with settlements, agreements, and decisions reached in resolving a dispute; and
- Cooperate in identifying underlying causes of complaints.